Latest News


Greetings from PPK Malaysia ! To start off our Education Series 2019, we shall be organizing a seminar / workshop on FACEBOOK/INSTAGRAM MARKETING FAST TRACK within the scenario of shopping mall marketing as follows:


Date: Tuesday 16 July – Wednesday 17 July 2019
Time: 9.00 am to 5.00 pm
Venue: Empire Hotel Subang, Jalan SS16/1, 47500 Subang Jaya, Selangor
Fees: RM1,590 per pax (members only, inclusive of service tax)


The syllabus for this 2-day programme is as follows and this now has a different content from our previous 1-day workshop held in 2017:

  • Content Marketing Strategy – how to multiply your contents to different channels with one time effort
  • Facebook Marketing Funnels – understand the funnels for more strategic and efficient campaigns
  • Facebook and Instagram Advertising – increase awareness and engagement to gain more customers and sales
  • Customer service via AI – understanding the usage of Bot in customer service
  • Online campaigns for Shopping Malls


The trainer will be Ms Vanda Chan who is a social media and online marketing specialist, proficient in social media crisis management. She graduated with Master of Information Technology from Charles Sturt University and was with Nestle Malaysia for the past 25 years, pioneering digital marketing for the company.


All participants will be required to bring along their own wifi-enabled computer/laptop (including power cables) and this will ensure that each participant is able to get hands-on and practical experience during the session.


Please note that the workshop will only be confirmed if there is a minimum registration of 25 pax and for more information, please click HERE to download the programme and the registration form. Interested participants are requested to register with us before the closing date of Friday, 31 May 2019.



We are pleased to announce that in line with our continuous process of the training and education of personnel in shopping malls, we will be organising our inaugural workshop for shopping malls in the Northern Region. It is our objective to bring our current practitioners on operations and maintenance to share their invaluable experience and expertise with malls on topics covering Operations and Maintenance like security, car park management, housekeeping, business models, managing mixed developments etc.


The schedule for the workshop together with the registration fees payable are as follows:

Date: Fri 19 July 2019
Time: 8.30 am – 5.00 pm
Venue: Cititel, 66 Jalan Penang, 10000 Penang

Registration (per person) inclusive of 6% service tax – PPK members RM 625.40 | Non-members RM 731.40


The workshop will only be confirmed if there is a minimum registration of 25 pax. For more information, please click HERE to download the programme and the registration form. Interested participants are requested to complete registration form and email to our secretariat latest by Monday, 27 May 2019.



FIABCI MALAYSIA – PPK MALAYSIA STRATA PROPERTY MANAGEMENT SEMINAR 2019 – Good Governance and Good Practices in a Developed Economy

We are pleased to announce that PPKM and FIABCI Malaysia will again be co-organising this popular seminar to address on-going problems and daily situations in strata management.

Date: Thursday, 11 July 2018
Time: 8.00 am to 6.00 pm
Venue: Avante Hotel, Bandar Utama, Petaling Jaya, Selangor

The seminar takes a close look at strata management from the viewpoints of both building owners and developers with speakers from the private and public sectors sharing case studies and their insightful experience with participants.

Participants at the seminar will be able to pick up tips from practitioners in the private sector as well as from senior officers in the public sectors like the Commissioner of Buildings (COB) department. The seminar will cover the following topics:
* Overview and Rules of Property Management
* Strata Title Act – Issues and Challenges
* The Mechanics of the Strata Tole – The Major Weaknesses in Strata Property Management
* Overviews of Strata Property Management in a Developed Economy
* Strata Property Management in REIT – Challenges and Solutions
* An Update on Strata Issues Facing Developers, JMB/MC
* Operational Issues on Strata Property Management and Tribunal Show Case

The seminar fees are as follows:
* Members of FIABCI Malaysia and PPK Malaysia : RM 520+ (excluding service tax)
* Non-members : RM 600+ (excluding service tax)

For repeat participants, we thank you for your support and there is a special discount of 15% off the above fees. Interested participants are requested to register for same with FIABCI Malaysia soonest possible as seats are limited and will be available on a first-come-first-served basis. For more information, please click HERE to download the programme and the registration form. In the event you require further details, kindly email or call Tel: 03-62035090/91.




On behalf of the International Council of Shopping Centers (ICSC), we are pleased to inform members that ICSC Re-Con Asia Pacific 2019 will be held in Raffles City Convention Centre, Singapore from 21-23 October 2019.

Members are invited to join this premier retail real estate event in the Asia-Pacific region for networking, professional development and business opportunities. As retail real estate forges into the future, the industry must focus on delivering impactful experiential retail for today’s consumers.

RECon Asia-Pacific is a chance to:
* Connect with industry colleagues from all areas of retail real estate
* Learn from thought leaders of both traditional and emerging markets
* Grow your professional skills in dedicated workshops
* Find out how changes in the region will affect your business

This is an advance notice and registrations are already open so we look forward to your participation for this event as PPK members (Non-ICSC members) are entitled to a 10% discount from applicable conference fees. Please use the promo code ASIA10 upon online checkout. For more information, programme and agenda please click HERE.


Study Trip to Seoul, Korea, June 2019

STUDY TRIP 2019 TO SEOUL, KOREA: Sunday, 16 June – Saturday, 22 June (7D/4N)

Greetings and anyeong ha seyo ! We are pleased to announce our long haul study trip for 2019 to SEOUL, KOREA.

Seoul is virtually a paradise for shoppers with its shopping malls and myriad shopping precincts offering much more than their famous Korean skincare products and cosmetics. There are malls to cater to the high-end shoppers as well as bargain-hunters, with merchandise creatively packaged in state-of-the-art buildings to the maze-like street shopping. Shopping in Seoul famously also caters for insomniacs – where you will shop till you drop until closing time at 5.00 am (!) so get ready your stamina for the Korean shopping experience like no other.

We hope to visit several of exciting malls such as LOTTE World Tower & Mall, Starfield COEX Mall, D-Cube City Mall, Mecenatpolis Mall, Times Square Mall, I’Park Mall, Doota Mall, Noon Square, Migliore Mall, IFC Mall, GOTO Mall, Common Ground for participants to focus on building design, merchandise mix, visual merchandising and marketing techniques etc.

Kindly note that the entire trip will only be confirmed subject to the required minimum no. of participants and/or flight/hotel availability etc. and on a first-come-first-served basis. We shall keep you posted in due course of further confirmed details concerning the detailed itinerary etc. Kindly also be informed that the organizer reserves the right to revise details of the Study Trip (including departure dates and flight carriers) subject to availability and solely at our discretion.

For more information, please click HERE to download the circular and registration form or contact our secretariat at Tel: 03-7727 6202.




We refer to our previous circulars dated 21 December 2017 ref 057/12/17 and dated 6 August 2018 ref 033/08/18 on the above and would like to request members to please update PPKM on the status of their applications to BOVAEP as we understand that there are numerous members who have applied and are still waiting for the results.

If there are others whose applications have been rejected or put on KIV, BOVAEP has advised that you may appeal for further consideration to them and has further advised that all applicants need to state their job scope and job specifications in detail, particularly to show that they have carried out or are carrying out building/ mall management.

Whilst PPK Malaysia is not the approving body, it would be appreciated that you could please keep us informed via the attached form so that we may monitor any submissions which may be unduly rejected. Therefore, we seek your co-operation to please complete the form and return same to us latest by 15 April 2019.



CASC Conference, Kuala Lumpur 10-12 September 2019


Greetings ! PPK Malaysia is pleased to announce that we shall be hosting CASC Conference 2019!

CASC Conference 2019 is an annual regional conference involving industry experts from member countries and supported and endorsed by our affiliates like Asosiasi Pengelola Pusat Belanja Indonesia (APPBI), Institute of Shopping Centre Management (ISCM) from Hong Kong, Mall China, Japan Council of Shopping Centers (JCSC) and Taiwan Council of Shopping Centers (TCSC).

Themed ‘The Now and The Future’ – The Mall Story, the conference will focus on stories and case studies from malls and retailers from around the region and delegates will be able to pick up useful tips in shopping mall management especially from recently opened malls.

Click here for more details and online registration before the early bird closing date of 31 May 2019



PPK Malaysia is pleased to announce that we are launching the training and education of personnel in shopping centres for the first half of 2019. The courses have been endorsed by Malaysia Retailers Association, (MRA), Malaysia Retail Chain Association (MRCA), Real Estate and Housing Developers Association (REHDA) and FIABCI Malaysia.


The dates, time and venue for the respective modules are as below:


Module : Operations & Maintenance (Part 1 & 2)
Date : Monday, 8 April 2019 – Wednesday, 10 April 2019 (3 Days)
Venue : Sunway Resort Hotel and Spa, Bandar Sunway, Petaling Jaya


Module : Administration (Part 1 & 2)
Date : Thursday, 11 April 2019 – Saturday, 13 April 2019 (3 Days)
Venue : Sunway Resort Hotel and Spa, Bandar Sunway, Petaling Jaya


Module : Marketing and Leasing (Part 1 & 2)
Date : Monday, 15 April 2019 – Wednesday, 17 April 2019 (3 Days)
Venue : Sunway Resort Hotel and Spa, Bandar Sunway, Petaling Jaya


Note: Part 1 and 2 for the 2 modules, Marketing & Leasing and Operations & Maintenance are repeat courses for those who did not manage to participate during the previous occasions. As for Part 3 (Final Part) of the abovesaid modules will be conducted at the same time for participants who have already completed Parts 1 & 2. (A separate schedule/invitation will be forwarded to qualified participants in due course.)


For more information, and to register for the above said courses, please click here



PPK Malaysia is pleased to announce that in line with our MEMBERSHIP PROMOTION CAMPAIGNS 2019 to encourage new recruitment of corporate and individual members etc., the following shall be the promotional fees applicable until further notice:



Category of Membership Entrance Fee (RM) Promotion Entrance Fee (RM) Annual
Subscription (RM)
Promotion Annual
Subscription (RM)
(NO changes)
TOTAL PAYABLE under Membership
Promotion Campaign (RM)
Ordinary Members
Corporate 5,000.00 3,000.00 2,000.00 2,000.00 5,000.00
Individual 1,000.00 500.00 200.00 200.00 700.00
Associate Member 100.00 80.00 80.00 80.00 160.00
Affiliate Member:
Corporate 1,000.00 800.00 1,000.00 1,000.00 1,800.00
Individual 300.00 200.00 200.00 200.00 400.00



There will also be a SPECIAL Promotion for corporate memberships as follows:

  • existing corporate members who currently have more than one (1) membership may include additional shopping centres/buildings as new members by only paying an entrance fee of RM2,500.00 plus the Annual Subscription Fee of RM2,000.00 (total payment: RM4,500.00).



In addition, a SPECIAL Promotion for individual membership will be as follows:

  • personnel who are currently employed by existing corporate members of the Association can now join as individual members and have the entrance fee WAIVED. Just pay the Annual Subscription Fee of RM200.00 (total payment: RM200.00)



ALL current members are encouraged to inform their colleagues and/or associates of the above promotion campaigns as PPK Malaysia will offer to individuals (only) who are recommending the new applicant, an incentive payment amounting to 10% of the entrance fee paid, subject to approval of the membership application.


Please be reminded that personnel who wish to undertake the full programme of our Certification Courses in Shopping Mall Management comprising Parts 1, 2 and 3 and become CERTIFIED MANAGERS upon qualification are required to become and remain current Individual Members.


Interested personnel are requested to submit their application forms together with a *crossed cheque payable to “PERSATUAN PENGURUSAN KOMPLEKS MALAYSIA (PPK) ” or to bank into our account (details available upon request) and/or call our Secretariat at Tel: 03-7727 6202 for further information.


For more information, please click HERE to download the circular and membership application form.



Member malls met for networking with retailers and affiliates at the recent GLAM HATTER’s GALA on 29 August 2018. With the theme on “hats”, everyone had a great time, especially winners of the Best Dressed Hat contest ! Click HERE to view the photos gallery



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