Manila (Security And Safety): 19-21 February 2011

A specialized Study Trip was organized to observe and learn from operational issues pertaining to safety and security from malls in Manila, Philippines.

Thanks to our host, AyalaLand, participants were given a thorough insight on their security procedures with conducted tours through the malls, including back-of-house operations. The Ayala malls visited included Market! Market !, Serenda & Bonifacio High Street, Trinoma and Green Belt 5.

With 17 participants in total, the whirlwind programme managed to squeeze in 2 more malls, Power Plant and Eastwood Mall plus some tourist attractions, too ! All agreed that it was an eye-opening trip, intense but value-for-money.